H15 Palace, a Luxury Collection Hotel, Krakow photo

View all 29 photos

H15 Palace, a Luxury Collection Hotel, Krakow

Name: H15 Palace, a Luxury Collection Hotel, Krakow
Address: ul. Św. Jana 15, Kraków, PL
Price range: $$$$
Rating: 9.4

ul. Św. Jana 15

9.41,917 reviews

|Updated: Jun 3, 2026

About H15 Palace, a Luxury Collection Hotel, Krakow

Around the corner from Kraków's Royal Route on ul. Św. Jana 15, H15 Palace occupies a restored aristocratic townhouse where original stone vaulting and carved doorframes anchor a five-star interior of clean-lined contemporary furnishing.

The spa runs deeper than most Old Town hotels allow: indoor pool, sauna, steam room, hot tub, and a full massage menu from couples' treatments to targeted foot and head work. A fitness center and garden round out the wellness floor. The restaurant serves special-diet meals on request and delivers breakfast directly to rooms.

The address places guests three minutes on foot from the Main Market Square and within easy reach of Wawel Hill. Bicycle rental and guided walking tours are bookable at the concierge desk for those preferring to move beyond the immediate quarter.

Amenities

services

Parking

food

Restaurant

wellness

Spa

Other

Airport shuttleNon-smoking roomsFitness center24-hour front deskBarFamily roomsFacilities for disabled guestsRoom serviceGardenElevatorHeatingDaily housekeepingBaggage storageLaundryIndoor swimming poolHot tub/JacuzziShuttle serviceSmoke-free propertySoundproof roomsToiletCoffee house on siteFruitWine/ChampagneSpecial diet meals (on request)Breakfast in the roomInternetOutdoor furnitureWheelchair accessibleFitnessInvoice providedPrivate check-in/outConciergeExpress check-in/outIroning serviceDry cleaningFax/PhotocopyingMeeting/Banquet facilitiesFire extinguishersCCTV outside propertyCCTV in common areasSmoke alarmsSecurity alarmKey card accessSafeFace masks for guests availableThermometers for guests provided by propertyFirst aid kits availableProcess in place to check health of guestsHand sanitizer in guest accommodation and common areasShared stationery (e.g. printed menus, magazines, pens, paper) removedStaff follow all safety protocols as directed by local authoritiesPhysical distancing rules followedCashless payment availableGuests have the option to cancel any cleaning services for their accommodation during their stayProperty cleaned by professional cleaning companiesGuest accommodation disinfected between staysLinens, towels, and laundry washed in accordance with local authority guidelinesUse of cleaning chemicals that are effective against coronavirusBreakfast to-go containersAll plates, cutlery, glasses, and other tableware sanitizedFood can be delivered to guest accommodationPhysical distancing in dining areasBicycle rentalLowered sinkRaised toiletToilet with grab rails24-hour securityGuest accommodation sealed after cleaningBeach chairs/LoungersTour deskWalking toursSpa lounge/Relaxation areaSteam roomSpa facilitiesSaunaPet bowlsPet basketLocker roomsMassageCar rentalFull-body massageHand massageHead massageCouples' massageFoot massageNeck massageBack massageSpa/Wellness packagesBody scrubBody treatmentsFacial treatmentsBeauty servicesTemporary art galleriesTour or class about local cultureBike toursHikingAir conditioning