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Hotel Britanico Express

Name: Hotel Britanico Express
Address: avenida das hortênsias 2768, Gramado, BR
Price range: $$$
Rating: 9.6

avenida das hortênsias 2768

9.6727 reviews

|Updated: Jun 4, 2026

About Hotel Britanico Express

Hidden along Avenida das Hortênsias in the heart of Gramado's hydrangea-lined main corridor, Hotel Britanico Express earns a 9.6 rating across 727 reviews — an unusually consistent score for a four-star property in the Serra Gaúcha.

Soundproof rooms block the avenue's weekend traffic; each comes with a minibar, coffee machine, safe, and Netflix streaming. A mobile app handles room service orders, and the bar stocks wine and champagne for in-room delivery. The game room with pool table and the garden terrace give guests space beyond the room without leaving the building.

Gramado's Christmas and chocolate festival calendar pulls large crowds to this stretch of town; the hotel's airport shuttle and car rental desk make day trips to Canela and the nearby Caracol waterfall straightforward without joining tour groups.

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Airport shuttleNon-smoking rooms24-hour front deskBarFamily roomsRoom serviceTerraceGardenHeatingDaily housekeepingLaundrySmoke-free propertyWake-up serviceSoundproof roomsSocket near the bedClothes rackToilet paperTowelsPrivate bathroomToiletFree toiletriesHairdryerShowerFlat-screen TVSatellite channelsTVWine/ChampagneSpecial diet meals (on request)MinibarInternetDeskWardrobe or closetLockersIroning serviceFax/PhotocopyingFire extinguishersKey card accessSafeFace masks for guests availableThermometers for guests provided by propertyAccess to healthcare professionalsFirst aid kits availableProcess in place to check health of guestsHand sanitizer in guest accommodation and common areasShared stationery (e.g. printed menus, magazines, pens, paper) removedStaff follow all safety protocols as directed by local authoritiesScreens or physical barriers between staff and guests in appropriate areasPhysical distancing rules followedCashless payment availableGuests have the option to cancel any cleaning services for their accommodation during their stayProperty cleaned by professional cleaning companiesGuest accommodation disinfected between staysLinens, towels, and laundry washed in accordance with local authority guidelinesUse of cleaning chemicals that are effective against coronavirusDelivered food covered securelyAll plates, cutlery, glasses, and other tableware sanitizedFood can be delivered to guest accommodationPhysical distancing in dining areasShared lounge/TV areaGame roomLinensContactless check-in/outGuest accommodation sealed after cleaningCable channelsAir purifiersBathrobeCoffee machineCar rentalStreaming service (like Netflix)Grocery deliveriesMobile app for room servicePool tableAir conditioning