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Hotel & Spa NEMO with dolphins

Name: Hotel & Spa NEMO with dolphins
Address: Sumskaya Street 35, Kharkiv, UA
Price range: $$$$
Rating: 9.6

Sumskaya Street 35

9.6/10196 reviews

|Updated: Jul 7, 2026

About Hotel & Spa NEMO with dolphins

Inside a landmark building on Sumskaya Street, Kharkiv's main ceremonial boulevard, Hotel & Spa NEMO with dolphins delivers five-star accommodation rated 9.6 from 196 verified reviews — one of the highest scores among Ukrainian city hotels.

The dolphin theme runs through the spa and pool areas rather than the rooms, which lean toward restrained luxury with dark wood and neutral tones. The wellness floor draws both guests and local members, making it an active facility rather than a quiet retreat.

Sumskaya Street connects Freedom Square — one of Europe's largest city squares — to the central park system, placing guests within easy walking distance of Kharkiv's main cultural landmarks. The address also puts guests close to the metro and the city's densest cluster of restaurants.

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Non-smoking roomsFitness center24-hour front deskBarFacilities for disabled guestsRoom serviceTerraceGardenElevatorHeatingDaily housekeepingBaggage storageLaundryPrivate beach areaBeachfrontIndoor swimming poolDesignated smoking areaHot tub/JacuzziSmoke-free propertyWake-up servicePacked lunchesCarpetedSoundproof roomsSocket near the bedClothes rackToilet paperTowelsBathtub or showerPrivate bathroomToiletFree toiletriesHairdryerFlat-screen TVTelephoneTVCoffee house on siteFruitWine/ChampagneKids' mealsSpecial diet meals (on request)Snack barBreakfast in the roomMinibarInternetOutdoor furnitureGarden viewViewDeskWardrobe or closetWheelchair accessibleUpper floors accessible by elevatorFitnessInvoice providedLockersPrivate check-in/outConciergeExpress check-in/outIroning serviceDry cleaningMeeting/Banquet facilitiesFire extinguishersCCTV outside propertyCCTV in common areasSmoke alarmsSecurity alarmKey card accessSafeFace masks for guests availableThermometers for guests provided by propertyAccess to healthcare professionalsFirst aid kits availableProcess in place to check health of guestsHand sanitizer in guest accommodation and common areasStaff follow all safety protocols as directed by local authoritiesScreens or physical barriers between staff and guests in appropriate areasPhysical distancing rules followedCashless payment availableGuests have the option to cancel any cleaning services for their accommodation during their stayProperty cleaned by professional cleaning companiesGuest accommodation disinfected between staysLinens, towels, and laundry washed in accordance with local authority guidelinesUse of cleaning chemicals that are effective against coronavirusDelivered food covered securelyBreakfast to-go containersAll plates, cutlery, glasses, and other tableware sanitizedFood can be delivered to guest accommodationPhysical distancing in dining areasShared lounge/TV areaSun deckLinensToilet with grab railsBoard games/Puzzles24-hour securityGuest accommodation sealed after cleaningHappy hourBeach umbrellasBeach chairs/LoungersTile/Marble floorThemed dinnersCable channelsElectric kettleAir purifiersSpa lounge/Relaxation areaSteam roomSpa facilitiesTurkish/Steam BathSaunaKey accessCarbon monoxide detectorLive sports events (broadcast)Pet bowlsSlippersBathrobeTea/Coffee makerLocker roomsMassagePersonal trainerFitness classesFull-body massageHead massageCouples' massageFoot massageNeck massageBack massageSpa/Wellness packagesBody wrapBody scrubBody treatmentsFacial treatmentsBeauty servicesVisual aids (tactile signs)Picnic areaGrocery deliveriesIroning facilitiesConvenience store on sitePlaygroundUpper floors accessible by stairs onlyOutdoor play equipment for kidsIronHikingAerobicsPublic BathSolariumDivingBeachEvening entertainmentFoot bathKids' clubDrying rack for clothingWater sports facilities on siteAir conditioning