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Eza Hotel

Name: Eza Hotel
Address: Kigali, Kigali, RW
Price range: $$$

Kigali

10.0/103 reviews

|Updated: Jul 5, 2026

About Eza Hotel

Fourteen rooms in Kigali's four-star Eza Hotel, rated a perfect 10.0 across its early reviews — a rare score that signals exceptional staff attentiveness rather than scale.

The property sits within Rwanda's capital, a city recognized for its clean streets and strict environmental policies that ban plastic bags citywide. Kigali's Kimironko market and the Genocide Memorial, two of the city's most visited sites, are accessible by short taxi ride from the central address.

Eza Hotel suits travelers seeking a quiet, well-rated base over a large-resort experience. Rwanda's mountain gorilla permits depart from nearby staging points, making Kigali a logical overnight before or after Volcanoes National Park.

Amenities

services

Parking

food

Restaurant

Other

Airport shuttleNon-smoking rooms24-hour front deskBarFamily roomsFacilities for disabled guestsRoom serviceTerraceGardenElevatorHeatingDaily housekeepingBaggage storageLaundryOutdoor swimming poolDesignated smoking areaBBQ facilitiesShuttle serviceSmoke-free propertyWake-up servicePacked lunchesSoundproof roomsClothes rackToilet paperTowelsBidetPrivate bathroomToiletFree toiletriesHairdryerShowerFlat-screen TVCoffee house on siteFruitWine/ChampagneKids' mealsSpecial diet meals (on request)Snack barBreakfast in the roomInternetOutdoor furnitureViewDeskWardrobe or closetBathroom emergency cordWheelchair accessibleInvoice providedPrivate check-in/outConciergeExpress check-in/outIroning serviceDry cleaningFax/PhotocopyingMeeting/Banquet facilitiesFire extinguishersCCTV outside propertyCCTV in common areasSmoke alarmsSecurity alarmKey card accessSafeFace masks for guests availableThermometers for guests provided by propertyAccess to healthcare professionalsFirst aid kits availableProcess in place to check health of guestsHand sanitizer in guest accommodation and common areasShared stationery (e.g. printed menus, magazines, pens, paper) removedStaff follow all safety protocols as directed by local authoritiesScreens or physical barriers between staff and guests in appropriate areasPhysical distancing rules followedCashless payment availableGuests have the option to cancel any cleaning services for their accommodation during their stayProperty cleaned by professional cleaning companiesGuest accommodation disinfected between staysLinens, towels, and laundry washed in accordance with local authority guidelinesUse of cleaning chemicals that are effective against coronavirusDelivered food covered securelyBreakfast to-go containersAll plates, cutlery, glasses, and other tableware sanitizedFood can be delivered to guest accommodationPhysical distancing in dining areasShared lounge/TV areaSun deckLinensLowered sinkRaised toiletToilet with grab rails24-hour securityContactless check-in/outGuest accommodation sealed after cleaningVending machine (drinks)Happy hourBeach umbrellasBeach chairs/LoungersTour deskWalking toursElectric kettleSlippersBathrobeTea/Coffee makerPicnic areaCurrency exchangePublic transit ticketsTour or class about local cultureHikingDining tableBaby safety gatesDining areaEvening entertainmentKaraokeAir conditioning