View all 29 photos

Lotte New York Palace

Name: Lotte New York Palace
Address: 455 Madison Avenue, New York, US
Price range: $$$$
Rating: 7.9

455 Madison Avenue

7.9/10470 reviews

|Updated: Aug 6, 2026

About Lotte New York Palace

Slotted between Madison Avenue's flagship boutiques and St. Patrick's Cathedral, Lotte New York Palace pairs an 1882 Villard Mansion courtyard entrance with a 55-story tower rising behind it. The mansion's landmarked stone facade survives as the hotel's Madison Avenue face, a detail most guests miss walking straight past to the tower elevators.

Rooms start on higher floors than most Midtown five-stars, giving east-facing suites clear views over St. Patrick's spires rather than neighboring rooftops. Rockefeller Center is a six-minute walk; Grand Central sits four blocks south, useful for guests connecting to Metro-North rather than relying on taxis.

Amenities

services

Parking

food

Restaurant

wellness

Spa

Other

Non-smoking roomsFitness center24-hour front deskBarFamily roomsFacilities for disabled guestsRoom serviceElevatorHeatingDaily housekeepingLaundrySmoke-free propertyBathtub or showerCoffee house on siteWine/ChampagneSpecial diet meals (on request)Snack barBreakfast in the roomInternetOutdoor furnitureFitnessPrivate check-in/outConciergeSuit pressIroning serviceDry cleaningFax/PhotocopyingBusiness centerMeeting/Banquet facilitiesFire extinguishersSmoke alarmsSecurity alarmSafeFace masks for guests availableThermometers for guests provided by propertyAccess to healthcare professionalsFirst aid kits availableProcess in place to check health of guestsHand sanitizer in guest accommodation and common areasShared stationery (e.g. printed menus, magazines, pens, paper) removedStaff follow all safety protocols as directed by local authoritiesScreens or physical barriers between staff and guests in appropriate areasPhysical distancing rules followedCashless payment availableGuests have the option to cancel any cleaning services for their accommodation during their stayGuest accommodation disinfected between staysLinens, towels, and laundry washed in accordance with local authority guidelinesUse of cleaning chemicals that are effective against coronavirusDelivered food covered securelyBreakfast to-go containersAll plates, cutlery, glasses, and other tableware sanitizedFood can be delivered to guest accommodationPhysical distancing in dining areas24-hour securityContactless check-in/outGuest accommodation sealed after cleaningTour deskSteam roomSpa facilitiesLocker roomsMassageBabysitting/Child servicesATM on siteSpa/Wellness packagesBeauty servicesCurrency exchangeConvenience store on siteMobile app for room serviceEvening entertainmentAir conditioning