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Mandarin Oriental Palace, Luzern

Haldenstrasse 10

9.5323 reviews
|Updated:

About Mandarin Oriental Palace, Luzern

Slotted along the northern shore of Lake Lucerne, Mandarin Oriental Palace occupies a Belle Époque landmark on Haldenstrasse 10, its cream facade and turret visible from the lake promenade. The property's position places the Chapel Bridge roughly eight minutes on foot.

The hotel's rating of 9.5 across 323 reviews points to consistent delivery rather than occasional peaks. Rooms facing the lake catch morning alpenglow on the Pilatus massif; courtyard-facing rooms trade the view for near-silence in the evenings.

Lucerne's Old Town market runs Tuesday and Saturday mornings within walking distance. The train station's direct connections reach Zurich Airport in under an hour, making the address workable for short-stay guests as well as longer Alpine itineraries.

Amenities

services

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Airport shuttleNon-smoking roomsFitness center24-hour front deskBarFacilities for disabled guestsRoom serviceTerraceGardenElevatorHeatingDaily housekeepingBaggage storageLaundryDesignated smoking areaShuttle serviceSmoke-free propertyHypoallergenic room availablePrivate bathroomFree toiletriesTelephoneWine/ChampagneKids' mealsInternetOutdoor furnitureDeskFitnessInvoice providedLockersPrivate check-in/outConciergeExpress check-in/outSuit pressIroning serviceDry cleaningFax/PhotocopyingMeeting/Banquet facilitiesFire extinguishersSmoke alarmsSecurity alarmKey card accessSafeFace masks for guests availableThermometers for guests provided by propertyAccess to healthcare professionalsFirst aid kits availableProcess in place to check health of guestsHand sanitizer in guest accommodation and common areasShared stationery (e.g. printed menus, magazines, pens, paper) removedStaff follow all safety protocols as directed by local authoritiesPhysical distancing rules followedCashless payment availableGuests have the option to cancel any cleaning services for their accommodation during their stayProperty cleaned by professional cleaning companiesGuest accommodation disinfected between staysLinens, towels, and laundry washed in accordance with local authority guidelinesUse of cleaning chemicals that are effective against coronavirusDelivered food covered securelyAll plates, cutlery, glasses, and other tableware sanitizedFood can be delivered to guest accommodationPhysical distancing in dining areasSun deck24-hour securityContactless check-in/outSpa lounge/Relaxation areaSteam roomSpa facilitiesSaunaPet bowlsPet basketBathrobeKid-friendly buffetTea/Coffee makerCurrency exchangeIroning facilitiesAir conditioning

Location

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