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The Highest-Rated Hotel Countries on Earth Aren't the Ones You'd Guess

We scored 126 countries by the ratings guests actually leave. The Balkans beat the luxury capitals — badly.

HotelScout editorialJune 10, 20268 min read
The Highest-Rated Hotel Countries on Earth Aren't the Ones You'd Guess

Guests rate the average hotel in the United States 7.97 out of 10. In Bosnia and Herzegovina, they rate it 9.18.

That's not a fluke of small numbers. It holds across 523 Bosnian hotels with real reviews behind them — and it's the kind of gap that should make you rethink where the good hotels actually are.

We pulled guest ratings for 156,114 hotels across 178 countries to find out where travelers are happiest once they've dropped their bags and formed an opinion. The map that came back looks nothing like a luxury travel brochure. The famous names did worse than almost anyone would guess.

The average hotel scores 7.86. The interesting part is the spread.

Across the whole dataset, the mean hotel rating is 7.86. Useful as a baseline, useless as a headline.

Here's the scale that actually matters once you're booking. Under 8, forgettable. Around 8.5, guests leave happy. Cross 9.0 and you're in rare air — the property is doing something most hotels never pull off, consistently, across hundreds of separate stays.

To rank countries fairly we counted only those with at least 50 rated hotels, each carrying 20 or more reviews. That threshold kills the statistical noise — the lone 10/10 guesthouse in a country with three hotels — and leaves 126 countries that genuinely earned a spot on the board.

The winners are almost all in Eastern Europe

RankCountryAvg guest ratingRated hotels
1Bosnia and Herzegovina9.18523
2Romania9.111,497
3Croatia9.062,406
4Ukraine9.01302
5Greece8.972,060
6Montenegro8.97438
7Serbia8.95557
8Lithuania8.88579
9Azerbaijan8.88247
10Georgia8.861,024

Seven of the top ten sit in Eastern or Southeastern Europe. Bosnia and Herzegovina takes the crown at 9.18 — higher than any country with a five-star reputation to protect.

And this isn't one charming town dragging up a national average. Croatia's score rides on 2,406 rated hotels. Romania's on nearly 1,500. These are deep, broad samples — whole countries where the typical hotel, not just the flagship, sends people home glad they came. Browse the hotels in Croatia or Romania and you can feel why: small, owner-run places that treat a booking like a guest, not a transaction.

The Croatian coast near Dubrovnik — a country that ranks third in the world on guest ratings, on a sample of 2,400+ hotels.
The Croatian coast near Dubrovnik — a country that ranks third in the world on guest ratings, on a sample of 2,400+ hotels.

Now watch the famous names fall

This is the part that stings if you've ever paid a premium for a postcard.

CountryAvg guest ratingWorld rank (of 126)
Italy8.6136
Spain8.4558
Switzerland8.4264
Maldives8.3772
Japan8.3083
France8.2685
United Kingdom8.2488
Germany8.15100
United Arab Emirates8.00109
United States7.97111

The Maldives — the literal shorthand for a dream hotel — ranks 72nd. France, with more luxury hotels per square mile than almost anywhere, lands at 85. The UAE, home to Dubai's gold-plated towers, sits at 109. And the United States finishes 111th of 126 — below Uzbekistan, below Kosovo, below most of the countries people couldn't place on a map.

Even paradise underperforms. Fiji averages 7.65. The Bahamas, 7.60. It turns out sun, sand, and a four-figure nightly rate don't move the rating needle the way a genuinely warm welcome does.

Santorini, Greece — proof that a famous name and a 9+ rating aren't always enemies.
Santorini, Greece — proof that a famous name and a 9+ rating aren't always enemies.

The single best-rated cities on Earth

CityCountryAvg ratingRated hotels
SuboticaSerbia9.4588
Banja LukaBosnia and Herzegovina9.4164
MerzougaMorocco9.40165
LijiangChina9.3647
SăpânțaRomania9.3478
ChaniaGreece9.30119
SantoriniGreece9.2783
CetinjeMontenegro9.2864
Wadi RumJordan9.2584
KorčulaCroatia9.25163

Zoom from countries to cities and the pattern sharpens. Subotica — a quiet art-nouveau town on Serbia's Hungarian border that most travelers have never heard of — tops everything at 9.45.

Then come two outliers that aren't European at all. Merzouga, the gateway to Morocco's Erg Chebbi dunes, scores 9.40. Wadi Rum in Jordan hits 9.25. In both, the "hotel" is often a tent — a desert camp under a sky with no light pollution for a hundred miles.

And the Greek islands quietly run the table: Chania on Crete (9.30) and Santorini (9.27) hold their own against towns nobody's marketing.

A desert camp at Merzouga, on the edge of Morocco's Erg Chebbi dunes — the third-highest-rated place to sleep on the planet.
A desert camp at Merzouga, on the edge of Morocco's Erg Chebbi dunes — the third-highest-rated place to sleep on the planet.

So why does a Bosnian guesthouse beat a Beverly Hills five-star?

Three reasons, mostly.

Value resets the whole experience. When a room is genuinely affordable and the host still puts out homemade breakfast and walks you to the bus stop, you don't grade on a curve — you grade up. A lot of the Balkans and the Caucasus runs on small, family-owned places that quietly overdeliver against what you paid.

Big-city hotels are built to be functional, not beloved. A business hotel in Manhattan or Dubai is a machine for sleeping near a meeting. It's efficient, it's fine, and "fine" scores about a 7.9. Nobody writes a glowing review about a competent check-in and a firm mattress.

Hospitality scales down better than it scales up. The bigger and more corporate the property, the more the experience flattens into process. A 12-room guesthouse where the owner remembers your name is structurally better at delight than a 600-room tower — and delight is exactly what a guest rating measures.

The painted monasteries and hills of Romania — second in the world, on nearly 1,500 rated hotels.
The painted monasteries and hills of Romania — second in the world, on nearly 1,500 rated hotels.

The desert camps are the real dark horse

Nobody expects a tent to outscore a suite. But Merzouga and Wadi Rum are doing exactly that, and the reason is almost mechanical: these places sell an experience that can't disappoint, paired with hosts whose entire livelihood depends on the night going well. Camel at sunset, dinner around a fire, silence you can hear. It's hard to leave that a 7.

Wadi Rum, Jordan — where the highest-rated "hotels" are desert camps under the stars.
Wadi Rum, Jordan — where the highest-rated "hotels" are desert camps under the stars.

What this means for your next booking

The takeaway isn't "never book a famous city." Sometimes you're in New York for New York, and the hotel is just where you sleep. The takeaway is narrower and more useful: a country's reputation tells you almost nothing about how its hotels actually treat people.

If you're choosing a trip partly on where you'll be looked after well, the data points somewhere specific:

  • The Adriatic — Croatia and Montenegro — for coastline plus genuine hospitality.
  • Bosnia and Herzegovina and Greece for the highest-rated rooms in Europe, often at a fraction of Western-European prices.
  • Merzouga if you want the single most over-delivering night of the trip to be the one you spend in a tent.

Book the country for the trip. Book the hotel on the rating. They're rarely the same map.

How we measured this

The numbers come from guest ratings across 156,114 active hotels in 178 countries in the HotelScout database, each rating drawn from verified guest reviews on a 0–10 scale. For the country and city rankings we included only places with a credible sample — at least 50 rated hotels per country (25 per city), and at least 20 reviews per hotel — so a handful of glowing reviews can't crown a winner. 126 countries cleared that bar. Averages are unweighted across qualifying hotels and current as of June 2026.

It's a snapshot, not gospel: ratings drift, and a great hotel exists in every country on this list. But across a sample this size, the pattern is steady — and it points away from the places the brochures point toward.

Frequently Asked Questions

Which country has the best-rated hotels in the world?
Bosnia and Herzegovina, at an average guest rating of 9.18 out of 10 across 523 rated hotels. Romania (9.11) and Croatia (9.06) follow close behind. Seven of the global top ten are in Eastern or Southeastern Europe.
Where do the United States and France rank for hotel ratings?
Lower than most travelers expect. Of 126 ranked countries, France lands 85th (8.26 average) and the United States 111th (7.97). Big-city and business hotels rate as merely functional, which drags the national average down.
Why do the Maldives and Fiji rank so low?
The Maldives ranks 72nd (8.37) and Fiji averages 7.65. A high price and a beautiful setting don't guarantee a high guest rating — travelers reward genuine hospitality and value far more than scenery, and many resort destinations score as merely good rather than exceptional.
What are the highest-rated hotel cities on Earth?
Subotica in Serbia tops the list at 9.45, followed by Banja Luka in Bosnia (9.41) and Merzouga in Morocco (9.40). Desert-camp destinations like Merzouga and Wadi Rum, and Greek islands like Chania and Santorini, all score above 9.2.
How were these hotel ratings measured?
From guest ratings across 156,114 active hotels in 178 countries, each on a 0–10 scale from verified reviews. To rank fairly, we counted only countries with at least 50 rated hotels (25 per city) and at least 20 reviews per hotel, leaving 126 qualifying countries. Figures are current as of June 2026.
Does a low country ranking mean I should avoid its hotels?
No. A great hotel exists in every country on the list — the ranking reflects the average, not the best. The practical takeaway is that a country's fame tells you little about how its hotels treat guests, so it's worth booking the destination for the trip and the individual hotel on its rating.

Related destinations

Browse hotels in the places featured in this guide.